HAMID, M. Syamil Bin Shahul; BAXTER, Glenn; WILD, Graham. Passenger Perceptions towards Service Quality of Airlines Based in Singapore. International Review of Management and Marketing, [S. l.], v. 11, n. 1, p. 78–91, 2021. Disponível em: https://econjournals.org.tr/index.php/irmm/article/view/9096. Acesso em: 23 nov. 2024.