Ramlawati, R. and Putra, A. H. P. K. (2018) “Total Quality Management as the Key of the Company to Gain the Competitiveness, Performance Achievement and Consumer Satisfaction”, International Review of Management and Marketing, 8(5), pp. 60–69. Available at: https://econjournals.org.tr/index.php/irmm/article/view/6932 (Accessed: 23 November 2024).