Hanif MI, Ahsan M, Bhatti MK, Loghari MS. The Effect of Electronic Customer Relationship Management on Organizational Performance with Mediating Role of Customer Satisfaction. IRMM [Internet]. 2020 Sep. 10 [cited 2024 Nov. 23];10(5):138-47. Available from: https://econjournals.org.tr/index.php/irmm/article/view/9934